Help dev teams respond to support

Assign someone to answer questions or do housekeeping tasks using rotating user groups / @mentions

Add to Slack
Sending a slack message

@dev-on-call

Mon

@alex

@alex

Tue

@rob

@rob

Wed

@sara

@sara

Thu

@erik

@erik

Fri

@joe

@joe

Sat

@dan

@dan

Sun

@almos

@almos

300+ teams use rotation schedules like...

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Automate the process

Organize people with shift schedules. Setup a Slack rota to see upcoming shifts, create overrides, and set reminders

It's super handy to automate rotating shifts/responsibilities inside Slack. It's easier than @channel because the groups have the most knowledgeable people assigned to them at all times

Sami Lehtonen
Sami Lehtonen
Production Manager · Sharper Shape Inc.
Rotation schedule in Slack

Easy to remember

Give stakeholders a consistent way to reach out, but only trigger notifications for the team member responsible for responding.

Our customer support folks can easily @mention an on call alias if something breaks- so they never have to know who exactly is on call. For our team it’s great!

Jess Engel
Jess Engel
Senior Software Engineer · Artemis
Several user group names

Set up in minutes

Avoid the hassle of spreadsheets and external apps. Select your team members and rotation frequency. That's it, no code required!

Collaboration and support are things that happen in Slack so having a tool that is Slack based keeps everything simple.

Jeremy Engle
Jeremy Engle
Director of Engineering
Select users for rotation
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Everpress

We've been searching for months for a reliable tool to keep track of who is on call for support and struggled to communicate this to other teams. Setting up Tellspin has allowed us to do both simply and effectively

Eilin Chang
Eilin Chang
Frontend Developer · Everpress

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Frequently asked questions